Sound familiar?

Rapid growth is every business’s goal, but growing fast doesn’t guarantee success. Many organisations find that their operating models struggle to keep pace with expansion. In 2023, according to Gartner, 70% of change initiatives fail due to poor alignment between organisational design and business strategy.

Why does this happen?

Because misaligned roles, bloated structures, and unclear accountability are more than just HR headaches, they are serious barriers to growth.

Structure vs. Capability: What’s the Difference?

A common misconception is equating organisational structure purely with hierarchy and reporting lines. But structure is only one piece of the puzzle. True transformation requires building capabilities; the skills, behaviours, and processes that enable your people to deliver value.

When companies focus only on org charts without developing the underlying capabilities, they risk creating rigid systems that fail to adapt.

Reporting Lines Aren’t Strategy

It’s tempting to believe that clear reporting lines solve accountability problems. However, Gartner highlights that nearly 60% of organisations lack clarity on decision rights and accountabilities, which hinders agility and slows response times.

Organisational design must go beyond boxes and lines; it needs to embed clear roles, cross-functional collaboration, and adaptable governance to thrive in today’s fast-paced markets.

How to Future-Fit Your Operating Model

Future-fit organisations design structures that are:

• Agile: Responsive to market changes and internal growth.
• Capability-Driven: Focused on what people do, not just who they report to.
• Aligned: Connecting strategy, culture, and performance metrics.

Achieving this is complex but critical. It requires deep expertise to balance strategy with practical execution.

How Change Logic’s People Solutions Division Can Help

At Change Logic, our People Solutions division specialises in bridging this gap. Our award-winning team brings cross-domain expertise in organisational design, HR advisory, and transformation execution, turning outdated structures into scalable, agile models that support your strategic goals.

Whether it’s redesigning your operating model, clarifying accountabilities, or embedding capabilities that stick, we help you unlock growth by fixing the structure behind your strategy.

Ready to future-proof your organisation?

Connect with us to learn how our tailored, hands-on approach can transform your operating model for lasting impact.